AusPost Tracking Customer Service

AusPost Tracking Customer Service


Phone number
13 76 78

AusPost Tracking Customer Service Background Information
AusPost Tracking Customer Service is a service division of Australia Post, which is providing postal services in Australia since the year 1809. ‘Australia Post’ is the trading name of ‘Australian Postal Corporation’, which is a government-owned entity. AusPost tracking has its headquarters in Melbourne, Victoria. However, there are about 4,429 retail outlets in metropolitan regions and about 2,561 retail outlets in rural as well as remote areas. Over the past 15 years, AusPost has expanded its products and services and made investments in technology-based infrastructure programs. Currently, Ahmed Fahour is the managing director and CEO of Australia Post. This government enterprise is operating mainly in three core areas namely letters and associated services, retail merchandise and agency services, and parcels and logistics.

More About AusPost Tracking Customer Service
AusPost is offering services like delivery, retail products, financial services, logistics and fulfilment services, direct marketing, and database management services. In the delivery services section of the organization, AusPost tracking customer service is one of the major services that helps the customers in tracking their parcel. One can be able to track his/her item by entering the tracking number in the search box that can be found in the following URL: http://auspost.com.au/track/track.html. Once we click search, a tracking summary would appear wherein you can find the delivery information that has been captured at different scan points along the item’s journey. It is to be noted that, when you enter the tracking number, it should be entered without any spaces or dashes. And, a maximum of ten tracking numbers can be added at a time. Another service that can be availed from AusPost tracking is the ‘Email Track Advice’ and if a sender chooses to use the free track advice for the deliveries, he/she would receive e-mail notifications regarding the progress of the delivery.

Reaching AusPost Tracking Customer Service
Apart from using online tracking tool, you can also track your package by reaching AusPost tracking customer service at 13 POST (13 76 78). For any assistance regarding pack and track international service, you can visit your local post office. You can get the address of your local post office by searching in the following URL: http://auspost.com.au/pol/app/locate.

Tips for Contacting AusPost Tracking Customer Service
If you are overseas and need assistance regarding Pack and Track international service, dial +61 3 8847 9980.



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