Australian Taxation Customer Service

Australian Taxation Customer Service


Phone number
13 28 65

Australian Taxation Customer Service Overview
Australian Taxation customer service, which is the primary revenue collection agency of the government was formed in the year 1910. This agency is responsible for the administration of the ‘Australian federal taxation system’ as well as the ‘superannuation legislation’. Being a non-corporate Commonwealth entity within the treasury portfolio, Australian Taxation Office is serving two ministers namely the Treasurer, the Hon Scott Morrison MP and the Assistant Treasurer, the Hon Kelly O’Dwyer MP. At present, the Australian Taxation Office is being led by Chris Jordon AO, who is the Commissioner of Taxation as well as the Registrar of the Australian Business Register. In addition, the Australian Taxation Office is being supported by teh Executive Committee along with some other corporate committees. The operations of the Australian Taxation Office is being managed through three groups namely Compliance, People, systems and services, and Law, design and practice.

Operations Taken Care by Australian Taxation Customer Service
The operations that are taken care by Australian Taxation customer service can be put under different categories: (1) Individuals: This section includes services in the areas of lodging your tax return, tax file number, online services, income and deductions, super, and your situation. (2) Business: This section includes services in the areas of registration, online services, business activity statement, small business, and payments to the ATO. (3) Not-for-profit: This section includes services in the areas of getting started, your workers, online services, gifts and fundraising, statements and returns, your organisation, and payments to ATO. (4) Super: This section includes services in the areas of individuals super, super for employers, self-managed super funds, APRA-regulated funds, SuperStream, online services, and self-managed super funds. (5) Tax Professionals: This section includes services in the areas of prepare and lodge, services and support, payment, interest and penalties, dispute or object to a decision, your practice, and online services.

Reaching Australian Taxation Customer Service
You can reach Australian Taxation customer service in more than one way. There is an option to reach the customer care through your phone. And, the phone numbers for contacting can be found in the ‘Phone us’ page of the website. The Second option is to visit the office directly, the addresses of which can be found in the ‘Visit us’ page. The Third option is to send mail, the addresses for which can be found in the ‘Write to us’ page. In order to know the contact details for any kind of government enquiries, click here.

More Information About Australian Taxation Customer Service Contact
For getting the contact details for complaints, compliments and suggestions, go to https://www.ato.gov.au/About-ATO/About-us/Contact-us/Complaints,-compliments-and-suggestions/. It is to be noted that there are some closures during the festive season the details of which can be seen by visiting this URL: https://www.ato.gov.au/About-ATO/About-us/Contact-us/Festive-season-closure-information/.



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