Energy

Southern California Edison Customer Service

Southern California Edison

About Southern California Edison Customer Service
Southern California Edison customer service, which is the largest subsidiary of ‘Edison International’, has its headquarters in Rosemead, California. This primary electricity supply company of Southern California is providing electricity for about 14 million people across a service territory which is around 50,000 square miles. This unit owns all of ‘ts electrical transmission facilities as well as equipments though it has sold many of its power plants in the late 1990s. Apart from power plants, Southern California Edison is operating a regulated gas, as well as a water utility. Southern California Edison is the only commercial provider of natural gas as well as fresh water service in the ‘Santa Catalina Island’ in the names of “Catalina Island Gas Company” and “Catalina Island Water Company”.

Services Offered by Southern California Edison Customer Service
The services that are being offered by Southern California Edison customer service can be broadly categorized as home and business services. Under the home services section, customers can avail the services like budget assistant, solar thermal rebate, solar homes partnership, home energy upgrade, summer discount plans, multifamily property resource center, manufactured home rebates, energy saving tips, help with your bolls, CARE/FERA, energy assistance fund, energy savings assistance program, medical baseline, making your home more efficient, electric vehicles, self-generation incentives, grid interconnections, rate plans, classes and events, and many more. Under the business section, the customers can avail services like account benefits, energy efficiency express solutions, energy efficiency customized solutions, discount plans, building improvement, solar and solar thermal rebate, savings by business type, tools and resources like business energy advisor, SCE Energy Manager, Cool Planet, consulting services, rate plans for small, medium and large vehicles, classes and events and many more.

Contacting Southern California Edison Customer Service
If you are looking to contact Southern California Edison customer service, dial 1-800-655-4555 or TTY 1-800-352-8580 if you are an English speaking customer.

More Information On Southern California Edison Customer Service Contact
The contact page of the website is containing different phone numbers that are to be used by different language speaking customers. In the page, one can also find the link for sending an e-mail to the customer care department and also the postal addresses for sending mails.

Commonwealth Edison Customer Service

ComEd logo

Commonwealth Edison Customer Service Overview
Commonwealth Edison Company (known as ‘ComEd), is a part of ‘Exelon Corporation’ which is a Chicago-based company. The Commonwealth Edison customer service is known to be one of the largest electricity utilities the United States with more than 5.4 million customers. This energy delivery company does not own any power plant nor produce electricity. They are involved in supplying electricity to home and businesses. In order to achieve this, the company is managing over 90,000 miles of powerlines. Since the year 2001, ComEd has invested over $5 billion in both electrical transmission as well as distributions system. The company was founded in the year 1907.

Services Offered by Commonwealth Edison Customer Service
As mentioned above, the company’s primary service is to deliver electricity to homes and businesses. Together with this, they are providing various other services like: (1) Home Savings: Under this category, the company would provide free assessments along with free and discounted energy saving products along with customized energy efficient recommendations. Besides this, there are rebates, discounts, recycling, and energy management (central AC cycling, peak time savings, smart meter connected devices, energy doctor …) services. (2) Business Savings: This includes facility assessment, electrical consumption tips, energy reducing ideas, programs, incentives, resources, energy tools, and find a contractor. Apart from these major services, the company is providing a range of dynamic education programs focusing on energy efficiency and is involved in disovering and introducing innovative technology products to the customers.

Contacting Commonwealth Edison Customer Service
For contacting commonwealth Edison customer service, call 1-800-EDISON-1 (1-800-334-7661). Alternatively, business customers can call 1-877-4-ComEd (1-877-426-6331). For information about assistance programs, call 1-888-806-CARE (1-888-806-2273) and for any smart meter inquiries call 1-866-368-8326. If you need any language assistance, call 1-800-Edison-1 (1-800-334-7661).

Tips for Commonwealth Edison Customer Service Contact
The Commonwealth Edison customer service representatives will be available 24 hours a day to take care of any emergency request. Otherwise, you can speak to customer care representatives between 7 AM and 6 PM from Monday to Friday for getting any assistance regarding the customer service requirements. Remember that, you may experience shorter wait times from Tuesday to Friday between 10 AM and 3 PM and longer wait times can be expected on Mondays, when it is the first business day of the month or the first business day after a holiday. Currently, ComEd does not accept any fax messages.

Lumo Energy Customer Service

Lumo Energy

Lumo Energy Customer Service Overview
Lumo Energy, which is an energy retailer company in Australia was originally founded as ‘Victoria Electricity’ in the year 2002. It was only during the year 2010 that the present form of Lumo Energy was formed. Since the year 2014, Lumo Energy is operating as a wholly-owned subsidiary of ‘Snowy Hydro’ with around 500,000 customers who brought the company from Infratil for $600 million. The Lumo Energy customer service is providing their retailing service mainly in the regions of Victoria, New South Wales, Queensland, and South Australia. All the markets in which the Lumo Energy is involved are part of the ‘National Electricity Market’ of Australia. During the year 2013, the company made some changes in order to improve the experience of consumers by rebranding the Lumo Energy website and refreshing their communications with the customers.

Services Provided By Lumo Energy Customer Service
The services being provided by Lumo Energy customer service can be categorized into the following major categories: (1) Home energy: Under this service, if the customers use the company’s services, they can choose from various packages for electricity and gas by comparing the options and that which would be appropriate for the lifestyle of the particular customer. They would also help the customers while moving home by taking care of the boring bits. (2) Business energy: Like home energy packages, there are business energy packages suited for small to medium businesses as well as large businesses. The most useful features of Lumo Energy business packages are the competitive prices, service guarantee, and flexible billing options. (3) Green Energy: The green energy and green power solutions from the company would provide solar energy and other green energy forms like wind, hydro and biomass.

Contacting Lumo Energy Customer Service
If you want to speak with a Lumo Energy customer service representative, you can start a live chat by clicking this link https://server.lon.liveperson.net/hc/18399274/?cmd=file&file=visitorWantsToChat&site=18399274&byhref=1&SESSIONVAR!skill=service. Another way is to call on 1300 552 501 if you are an existing customer or 1300 656 437 if you wish to switch to Lumo Energy. The fax number is 1300 136 891 and the addressing for mailing is PO Box 632, Collins Street, West VIC 8007.

Tips for Contacting Lumo Energy Customer Service
The live chat facility will be available between 8 AM and 8 PM from Monday to Friday while the phone lines for the existing customers will be open between 8 AM and 8 PM from Monday to Friday and between 8 AM and 5 P on Saturdays. The people who are looking to switch to Lumo Energy could contact the customer service between 8:30 AM and 7 PM from Monday to Friday.