Post & Government

TNT Australia Customer Service

TNT

TNT Australia Customer Service Background Information
TNT Australia customer service, which is a unit of ‘TNT Holdings B.V.’ is involved in courier delivery services across the country. The parent company has fully owned operationgs in around 61 countries and is involved in delivering documents, parcels and pieces of freight to more than 200 countries across the globe. The current form of TNT Holdings was founded as a standalone company in the year 2011. However, in Australia, it was founded as ‘Thomas Nationwide Transport’ in the year 1946. During the year 1967, Thomas Nationwide Transport merged with ‘Alltrans’ to become TNT Ltd., which was operating in Australia and New Zealand. Currently, the company has separate domestic operations in France, Italy, the UK, Brazil, Chile and the Pacific.

Services Offered by TNT Australia Customer Service
The major services that are being offered by TNT Australia customer service include parcel delivery, courier service, freight service and additional services. In this delivery services are carried out in express services which include 9:00 EXPRESS (for documents & parcels), and 12:00 EXPRESS, EXPRESS, ECONOMY EXPRESS, and INTEGRATED DIRECT EXPRESS for documents, parcels & freight. The various freight services that are being offered by the company include AIR FREIGHT, SEA FREIGHT, and SPECIAL EXPRESS. The additional services that are being offered by TNT Australia include Extended Warranty, Customs, Import, Dangerous Goods, and TNT local exchange. As such, the supply chain of the company includes Automotive, High-Tech, Healthcare, and Industrial. The company is making use of various shipping tools like Online shipping, Shipping software, and Integrated solutions.

Reaching TNT Australia Customer Service
If you would like to contact TNT Australia customer service regarding sales enquiry or freight services, dial 13 11 50. If you are looking to contact the customer care for any enquiries regarding TNT website or online services, dial 1300 851 131. For any kind of invoice enquiry, dial 1300 139 600 or send an email to the following e-mail address: [email protected]

More Information On TNT Australia Customer Service Contact
For any general enquiries, the customers are advised to fill the form that is given in the following URL and click submit: http://www.tnt.com/express/en_au/site/home/help-center/contact-form.html. This link also has the contact details about the office and depot locations, phone, fax numbers, holiday delivery schedules, and postal address for sending mail regarding the sponsorship or promotional proposals. For any assistance with Electronic Shipping Applications, visit the following link: http://www.tnt.com/express/en_au/site/home/help-center/contact-form/cit_contactform.html.

Australian Taxation Customer Service

Australian Taxation

Australian Taxation Customer Service Overview
Australian Taxation customer service, which is the primary revenue collection agency of the government was formed in the year 1910. This agency is responsible for the administration of the ‘Australian federal taxation system’ as well as the ‘superannuation legislation’. Being a non-corporate Commonwealth entity within the treasury portfolio, Australian Taxation Office is serving two ministers namely the Treasurer, the Hon Scott Morrison MP and the Assistant Treasurer, the Hon Kelly O’Dwyer MP. At present, the Australian Taxation Office is being led by Chris Jordon AO, who is the Commissioner of Taxation as well as the Registrar of the Australian Business Register. In addition, the Australian Taxation Office is being supported by teh Executive Committee along with some other corporate committees. The operations of the Australian Taxation Office is being managed through three groups namely Compliance, People, systems and services, and Law, design and practice.

Operations Taken Care by Australian Taxation Customer Service
The operations that are taken care by Australian Taxation customer service can be put under different categories: (1) Individuals: This section includes services in the areas of lodging your tax return, tax file number, online services, income and deductions, super, and your situation. (2) Business: This section includes services in the areas of registration, online services, business activity statement, small business, and payments to the ATO. (3) Not-for-profit: This section includes services in the areas of getting started, your workers, online services, gifts and fundraising, statements and returns, your organisation, and payments to ATO. (4) Super: This section includes services in the areas of individuals super, super for employers, self-managed super funds, APRA-regulated funds, SuperStream, online services, and self-managed super funds. (5) Tax Professionals: This section includes services in the areas of prepare and lodge, services and support, payment, interest and penalties, dispute or object to a decision, your practice, and online services.

Reaching Australian Taxation Customer Service
You can reach Australian Taxation customer service in more than one way. There is an option to reach the customer care through your phone. And, the phone numbers for contacting can be found in the ‘Phone us’ page of the website. The Second option is to visit the office directly, the addresses of which can be found in the ‘Visit us’ page. The Third option is to send mail, the addresses for which can be found in the ‘Write to us’ page. In order to know the contact details for any kind of government enquiries, click here.

More Information About Australian Taxation Customer Service Contact
For getting the contact details for complaints, compliments and suggestions, go to https://www.ato.gov.au/About-ATO/About-us/Contact-us/Complaints,-compliments-and-suggestions/. It is to be noted that there are some closures during the festive season the details of which can be seen by visiting this URL: https://www.ato.gov.au/About-ATO/About-us/Contact-us/Festive-season-closure-information/.

Australia Post Customer Service

AusPost

Australia Post Customer Service Overview
Australia Post, which is providing postal services in Australia and its overseas territories, is the trading name and is part of the ‘Australian Postal Corporation’. Australia Post customer service is operating as the government-owned entity that is responsible for the postal services in the country. Australia Post was founded in the year 1809. As of 2013, the organization had 32,732 employees. With its headquarters in Melbourne, Victoria. Australia Post has several subsidiaries as well as joint ventures which include ‘Sai Cheng Logistics International’. Being a government business enterprise, Australia Post is self-funding and is using its assets as well as resources for earning profits that could be reinvested in the businesses.

Services Offered by Australia Post Customer Service
The services being offered by Australia Post customer service can be categorized into the following major groups: (1) Shop: Under this section, you can shop from various products like pack and post (express post, parcel post, registered post, postage stamps, packaging, postage prepaid, flat rate satchels, priority delivery and recycling boxes), gifts and travel (gift cards, visa prepaid card, personalized stamps, Australia Post prepaid TravelSIM, classic collection, household, magazine subscriptions, toys), and stamp and coin collectables. (2) Parcels and mail: This section includes options for sending in Australia, stamps, track your item, sending overseas, packaging, postage calculator, manage your mail, postage tips and guides, MyPost deliveries, and parcel collection. (3) Money and Insurance: This includes prepaid cards, money transfers, insurance, financial services, travel money, and payment services. (4) Travel and ID: This includes passports, prepaid TravelSIM, travel money, postcards app, travel insurance, identity and document services. (5) Business solutions: This includes parcel shipping and couriers, data and marketing services, eCommerce solutions, ID, forms and information management, finance and payments, support and resources, mail and customer communications, and small business solutions.

Contacting Australia Post Customer Service
If you want to contact Australia Post customer service, you can dial 13 POST (13 7678) if you are calling from within Australia or +61 3 8847 9045 if you are calling from overseas. The business account customers could contact the customer service department by calling on 13 11 18. And, if you are calling from overseas and want assistance regarding pack and track international service, dial +61 3 8847 9980.

Tips for Australia Post Customer Service Contact
The Australia Post customer support will be available all across the country between 8 AM and 6 PM from Monday to Friday except for the public holidays.

AusPost Tracking Customer Service

AusPost

AusPost Tracking Customer Service Background Information
AusPost Tracking Customer Service is a service division of Australia Post, which is providing postal services in Australia since the year 1809. ‘Australia Post’ is the trading name of ‘Australian Postal Corporation’, which is a government-owned entity. AusPost tracking has its headquarters in Melbourne, Victoria. However, there are about 4,429 retail outlets in metropolitan regions and about 2,561 retail outlets in rural as well as remote areas. Over the past 15 years, AusPost has expanded its products and services and made investments in technology-based infrastructure programs. Currently, Ahmed Fahour is the managing director and CEO of Australia Post. This government enterprise is operating mainly in three core areas namely letters and associated services, retail merchandise and agency services, and parcels and logistics.

More About AusPost Tracking Customer Service
AusPost is offering services like delivery, retail products, financial services, logistics and fulfilment services, direct marketing, and database management services. In the delivery services section of the organization, AusPost tracking customer service is one of the major services that helps the customers in tracking their parcel. One can be able to track his/her item by entering the tracking number in the search box that can be found in the following URL: http://auspost.com.au/track/track.html. Once we click search, a tracking summary would appear wherein you can find the delivery information that has been captured at different scan points along the item’s journey. It is to be noted that, when you enter the tracking number, it should be entered without any spaces or dashes. And, a maximum of ten tracking numbers can be added at a time. Another service that can be availed from AusPost tracking is the ‘Email Track Advice’ and if a sender chooses to use the free track advice for the deliveries, he/she would receive e-mail notifications regarding the progress of the delivery.

Reaching AusPost Tracking Customer Service
Apart from using online tracking tool, you can also track your package by reaching AusPost tracking customer service at 13 POST (13 76 78). For any assistance regarding pack and track international service, you can visit your local post office. You can get the address of your local post office by searching in the following URL: http://auspost.com.au/pol/app/locate.

Tips for Contacting AusPost Tracking Customer Service
If you are overseas and need assistance regarding Pack and Track international service, dial +61 3 8847 9980.