Melbourne Airport Customer Service

Melbourne Airport Customer Service

Phone number
+61 3 9297 1600

Melbourne Airport Customer Service Overview
Melbourne Airport customer service, which is owned and operated by ‘Australia Pacific Aiports Private Limited’, is the primary airport that serves the city. This airport, which is also called as ‘Tullamarine Airport’ is known to be the second busiest airport of the country. The operations at Melbourne airport was first started in the year 1970 in order to substitute the operations of ‘Essendon Airport’. This is operating as the only international airport of the Melbourne metropolitan area and is just 23 km from the city centre. The famous air route in Melbourne airport is ‘Melbourne-Sydney’ whic is the third most-travelled air route in the globe.

More About Melbourne Airport Customer Service
During the year 1988, when the Australian Government formed the ‘Federal Airports Corporation’, Melbourne Airport customer service was placed under the operational control of the new corporation together with 21 other airports of Australia. Then, the Melbourne Airport was included in the first phase of privatization plans and was acquired by ‘Australia Pacific Airports Corporation Limited’ for $1.3 billion. Thus, this airport is now categorized as ‘Leased Federal Airport’. At present, Melbourne Airport has four terminals and 56 gates. In this, the terminal 1 is hosting services of Qantas Group airlines, Qantas and QantasLink and the terminal 2 is handling all international and limited domestic flight operations. The terminal 3 is operating Virgin Australia regional airlines while the terminal 4 is dedicated to budget airlines. Of the total 56¬†gates,¬†40 are for domestic services and rest 16 are for international services.

Contacting Melbourne Airport Customer Service
In order to contact Melbourne Airport customer service, call on +61 3 9297 1600 for general enquiries or reception. The fax number for contacting customer service is +61 3 9297 1886. For any community relations enquiries, dial +61 3 9297 1597 and send an e-mail to [email protected]

Tips for Melbourne Airport Customer Service Contact
It is to be noted that the community relations line is only available for the enqiuries regarding planning and development. The enquiries about car parking, lost property and general enquiries will not be taken care by the Community Relations team. For this kind of enquiries, you must contact the reception number mentioned above and complete the feedback form that can be found in the following URL:

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One Response to Melbourne Airport Customer Service

  1. Anton Pandur says:

    Urgent matter my connecting flight has been miss d and need to extend parking until Sat 29 Oct 7:45pm

    BTKN5 is the reference

    Currently stuck in HK. Tried online option but your system would not allow me access.

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