Trans Wa Customer Service

Trans Wa Customer Service


Phone number
1300 662 205

Trans Wa Customer Service Overview
Transwa customer service is a regional public transport service provider of Western Australia. The service being provided by Transwa is known to connect around 275 destinations from Kalbarri (North) to Augusta (Southwest) to Esperance (Southeast). The Transwa customer service began its operations in the year 2003 and is operating as a part of the ‘Public Transport Authority’. This service replaced the former ‘Western Australian Government Railways Commission’. This service unit has its headquarters in Perth, Australia and the CEO of the unit is Tim Woolerson. Mainly, this unit is providing services in the regions of Bunbury, Albany, Northham and some other regions.

Services Offered by Trans Wa Customer Service
The services that are being offered by Transwa customer service can be divided into four categories: (1) Prospector: The features of the Transwa prospector include an on-demand entertainment system, access to power points, buffet services, bathrooms along with some special services to the passengers with mobility issues. This is operated by Transwa as a cash-only service. The present prospector is able to travel up to 160 km/hour. (2) Road Coaches: Transwa is operating a fleet of around 22 road coaches. These are fitted with hoists for the ease of passengers in wheelchairs. These five-star road coaches would ensure the commitment to service and quality. (3)AvonLink: This service would offer one among the most comfortable train rides with full air-conditioning, Wi-Fi, and footrests. The service is now operating around 28 trips in a week. (4) Australind: This is providing a couple of train services every day between Bunbury and Perth with the journey time of 2:30 hours. This includes the facilities like buffet and bathroom.

Trans Wa Customer Service Contact
For bookings within Australia, you can call on 1300 662 205 and for bookings from overseas, you can call on 61 8 9326 2600. In order to contact administration department, you can call on (08) 9326 2600 and for facsimile, call on (08 9326 2619. The contact number for PTA info and comment line is 13 62 13. Alternatively, for general enquiries, send an e-mail to [email protected] and for group bookings, send an e-mail to [email protected]

Trans Wa Customer Service Contact Tips
The Transwa contact centre will be open between 8:30 AM and 5:00 PM from Monday to Friday. On Saturdays, the contact centre will be open between 8:30 AM and 4:30 PM while on Sundays, it will be open between 10:00 AM and 4:00 PM.



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