Vodafone Customer Service

Vodafone Customer Service

Phone number
1300 650 410

Vodafone Company Overview
Vodafone is a multinational telecommunication company which is now the world’s second largest in the mobile telecommunications arena. This is a British company and has its headquarters in London. As of March 2014, Vodafone had 434 million subscribers. The company is operating networks in 21 nations. In addition, Vodafone has partner networks in more than 40 other countries. Vodafone Hutchison Australia was founded in the year 2009 through a merger signed between Vodafone and Hutchison companies. This is a 50:50 joint venture between these two companies. This company is providing mobile services to over 5.3 million customers in Australia. Vodafone customer service Australia currently has more than 3000 employees.

Products and Services Offered by Vodafone
Major products that are being promoted by the company are Vodafone live!, Vodafone Mobile Connect USB Modem, Vodafone Eurotraveller, Vodafone Freedom Packs and Vodafone 150. In addition to these products, Vodafone customer service is offering mobile money transfer services. This service was launched by Safaricom, which is partly owned by Vodafone. This service is called ‘M-PESA’ which is aiming at mobile customers who don’t have bank accounts. This service would enable the customers to deposits and withdraw funds through local agents. Using this service, the customers could transfer money to other mobile users through SMS. Another service that was introduced during the year 2012 was ‘Vodafone Mobile Wallet’. This would enable the subscribers to pay for goods/services using mobile phones. During the year 2009, Vodafone customer service entered into the new business unit that is focusing on mHealth market. Furthermore, the company is also running a charity called ‘Vodafone Foundation’.

Contacting Vodafone Customer Service Australia
To contact Vodafone customer service when in Australia, you can call 1555 if you are a Vodafone subscriber. From other phones, call 1300 650 410 or +61 426 320 000. For overseas assistance, call 1555 or +61 426 320 000. The hearing impaired customers could call for assistance at 13 36 77 for calls within Australia and 1800 555 677 for all calls within Australia to 1800 numbers. For any premium-related information, call 123. You can call 1223 for any directory assistance. For queries on Vodafone Cover me mobile insurance, you can dial 1800 808 743. The Vodafone customer service fax number is 1300 308 869. Another option to contact customer service is to use the ‘Chat Now’ option and the link can be found in contact us page. The postal address of Vodafone Australia customer care is:
Vodafone Customer Care
PO Box 2580,
Kingston Delivery Centre,
TAS 7050

Tips for Vodafone Customer Care Contact
To talk about premium information or directory assistance, you can call all the 24 hours a day and seven days a week. In order to submit feedback, visit the following link: https://vha.secure.force.com/FormContactUs.

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One Response to Vodafone Customer Service

  1. Shila says:

    Hi…I want to know about the sim only plan which is used from janaury 2016. There is a woman who gave me this sim and charging me 50$ per month saying that it is planed only sim for 24 months which includes 3GB data, 120 mins international calls and infinite text/call in australia. Now , I am suspicious about what I am paying for as I noticed her not willing to give the pin no.of the sim I am using. So, please help me providing currect information as I have doubt her taking mobile phone with the sim.

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