Westpac Bank Customer Service

Westpac Bank Customer Service


Phone number
1300 655 505

Westpac Customer Service Background Information
Westpac, which is an Australian bank, has its headquarters in Sydney. Westpac customer service is also involved in providing financial services to their customers. This bank is ranked among the four big banks of Australia and has about 12.2 million customers as of November 2011. The Westpac bank has the largest branch network in the country with around 1200 branches and over 2900 ATMs. In Australia, the Westpac is the second biggest in terms of assets. In NewZealand too, the bank has achieved its position as the second largest bank. In January 2015, it was announced by the ‘Bank of South Pacific’ that it has made an agreement for acquiring the banking operations of Westpac for 125 million Australian dollars.

Services Offered by Westpac Bank Australia
The general services offered by Westpac customer service are opening bank accounts with Westpac, apply for home loans, credit cards and personal loans. Not only these, one can also avail the services like insurance, superannuation, financial planning and share trading. In addition to these facilities, the services offered by the bank can be categorized into three special categories: (1) Personal: All the services that were mentioned above can be availed in this. (2) Business: When it comes to business, Westpac is offering services like bank accounts, merchant services, saving accounts, credit cards, international trade, business loans and equipment finance. (3) Corporate: In the corporate zone, Westpac is offering solutions like debt markets, transactional banking, international trade, foreign exchange, commercial cards, commodities, carbon and energy. Furthermore, one can start trading shares, compare savings account, avail refinancing, start a business, receive payments, access industry-specific banking and online banking facilities from the Westpac customer service.

Contacting Westpac Customer Service Australia
The best way to contact Westpac customer service is through your phone. There are various numbers available for different types of customers. For personal customers with general enquiries, the number is 132 032. For those with questions regarding online and mobile banking, the number is 1300 655 505. The personal customers calling from overseas can use (+61 2) 9293 9270 to reach the customer service. For business customers with general enquiries, the number is 132 142. For those with questions regarding online and mobile banking, the number is 1300 655 505. The business customers calling from overseas can use (+61 2) 9293 9270 to reach the customer service. For contacting online corporate technical support, you can call 1300 134 291 and if you are calling from overseas, you can use (+61 2) 9374 7237 to reach the customer service.

Tips for Westpac Australia Customer Care
The customer care centers for personal customers are open between 8 AM and 8 PM all the seven days in a week while the self-service telephone banking is available 24/7. For more personal banking contacts, click here. The customer care centers for business customers are open between 8 AM and 8 PM Monday to Friday while the self-service telephone banking is available 24/7. For more business banking contacts, click here.



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